AI Sales Agent for Gadgets & Tech Shops in BD
Tech customers ask detailed questions about battery life, warranty, compatibility, and authentic specs. Sellzy answers technical queries with 100% accuracy and closes high-ticket orders instantly.
Technical Specs Clarity
Instantly answers questions about mAh, wattage, ANC, IPX ratings, and OS compatibility directly from your catalog specs.
Warranty & Authenticity Trust
Explains replacement warranty policies and official brand authorization, resolving buyer hesitation on expensive tech gear.
1-Click Parcel Booking
Generates Steadfast and Pathao tracking codes instantly with calculated delivery fees (Inside Dhaka ৳70/80, Outside ৳130/150).
Why gadget pages need a different kind of AI
Electronics carries the highest average order value in Bangladeshi F-commerce and the highest cost per mistake. One wrong model number is a return, a refund and a customer who tells other people. The problems are not the same as apparel — they are about exact identifiers and high-value order verification.
Model codes must be exact, not approximate
Product names in electronics differ by a single character, and a language model will happily abbreviate one or blend two together. Sellzy checks every model code and SKU in the outgoing message against your real catalogue — a code that matches no product is corrected to the matched one, or removed, before the customer ever sees it.
The price quoted is the price you set
When two products have near-identical names, the classic failure is quoting the neighbour's price. Sellzy checks the price in the reply against the identified product and corrects it before sending — and it will not rewrite a number that happens to appear in the customer's own address, which is exactly the kind of collateral damage a naive find-and-replace causes.
High-value orders get verified, not assumed
Every order requires a valid 11-digit Bangladeshi mobile number before it is written — including numbers typed in Bengali numerals, and rejecting placeholder text that merely looks long enough. Orders land as pending for your confirmation call rather than auto-confirming, because on a ৳20,000 parcel the verification call is the business.
It will not invent stock or specifications
An availability claim can only come from the stock figure you actually set — the AI is not permitted to infer it. If a specification is not in your product description, it says it does not have that detail and offers to check, instead of producing a plausible number. For gadgets, a confidently invented spec is worse than no answer.
Delivery charges that match your own rate card
Delivery cost is decided by your configured rates — inside Dhaka, suburban, and outside Dhaka — not by the model's impression of an address. Area names are recognised in both Bengali and Latin spelling, so the same address is charged the same whichever script the customer types it in, and the charge on the receipt is the charge written to the order. The AI quotes the amount and never narrates your internal zone names back to a customer, because a classification stated out loud turns a pricing question into an argument.
Boosted posts, and the comment nobody answered
Gadget posts attract the highest comment volume in Bangladeshi F-commerce and the lowest reply rate, because “price?” arrives fifty times under one boost and every one of them is a buyer. Sellzy answers the comment publicly and sends that person a private message with the real product details from your catalogue — and, critically, only claims to have sent that message when the platform actually confirms it was delivered. A public promise of “details sent to your inbox” with no inbox message is worse than no reply at all.
After the sale the behaviour changes deliberately. A customer who has already ordered and asks “when will I get it?” gets an honest status answer built from your configured delivery times and support number — never a second order confirmation, and never an invented courier update. The AI has no access to live courier tracking on that path, so it does not pretend to: it will not tell someone their parcel has been found in the system or is on its way when it cannot see that. On high-value electronics, a fabricated delivery promise is the fastest way to turn one late parcel into a refund demand and a public comment.
Gadget E-Commerce FAQs
Answers to frequent questions from Bangladeshi gadget and electronic sellers.
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